Terms of Service

1. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) to use Whoopt. By using the App, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into these Terms.

2. The Service

Whoopt is an AI-powered relationship and texting assistant. It generates suggestions, openers, replies, and insights based on context you provide, including text and screenshots of conversations and dating profiles.

AI suggestions are for informational and entertainment purposes only. They are generated automatically, may be inaccurate, incomplete, or inappropriate for your situation, and are not professional, legal, psychological, medical, or relationship advice. We do not guarantee any particular outcome, response, match, or result. You are solely responsible for the messages you choose to send and for your interactions with others.

3. Your Account

You are responsible for maintaining the confidentiality of your account and for all activity under it. You agree to provide accurate information and to keep it current. Notify us immediately of any unauthorized use.

4. Subscriptions, Billing, and Cancellation

Whoopt offers auto-renewing subscriptions that unlock premium features.

• Billing. Subscriptions are sold and billed through the Apple App Store or Google Play, subject to their terms. Payment is charged to your store account at confirmation of purchase.
• Auto-renewal. Your subscription automatically renews for the same period at the then-current price unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours before the period ends.
• Managing and canceling. You can manage or cancel your subscription in your Apple App Store or Google Play account settings. Deleting the App does not cancel your subscription.
• Free trials / introductory offers. Where offered, unused portions of a free trial are forfeited when you purchase a subscription, where applicable.
• Refunds. Purchases are handled by Apple or Google, and refunds are subject to their policies. We generally do not provide refunds except where required by law.
• Price changes. We may change subscription prices; changes apply to future billing periods and will be communicated as required by the app stores and applicable law.

5. User Content and License

“User Content” means anything you submit to the App, including images (such as conversation and profile screenshots) and text.

• Ownership. You retain ownership of your User Content.
• License to us. You grant us a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, and analyze your User Content solely to operate, provide, secure, and improve the Service, including processing by AI providers as described in our Privacy Policy.
• Your responsibilities. You represent and warrant that you have all rights necessary to submit your User Content and to grant this license, and that doing so does not violate any law or third-party right.

6. Content About Other People

The App lets you upload screenshots and information that may concern other people. You are solely responsible for ensuring you have the legal right to share that content. You must comply with all applicable laws, including those governing privacy, consent, harassment, and the interception or recording of communications. Do not upload content you are not legally permitted to share.

7. Acceptable Use

You agree not to:

• Use the App if you are under 18;
• Upload or generate content that is unlawful, harassing, abusive, defamatory, hateful, sexually exploitative, or that depicts or targets minors;
• Use the App to stalk, harass, deceive, defraud, or harm any person;
• Upload others’ personal information unlawfully or without required consent;
• Reverse engineer, decompile, scrape, or attempt to extract source code or underlying models, except where this restriction is prohibited by law;
• Interfere with, disrupt, or overload the Service, or circumvent usage limits, security, or rate limiting;
• Resell, sublicense, or commercially exploit the Service without our permission;
• Use the Service to build a competing product or to train a competing AI model.

We may suspend or terminate your access for violations.

8. Intellectual Property

The App, including its software, design, text, graphics, and trademarks (but excluding your User Content), is owned by us or our licensors and is protected by intellectual property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to use the App for your personal, non-commercial use. Subject to applicable law and our Privacy Policy, you may use AI-generated outputs you receive for your personal, lawful purposes.

9. Third-Party Services

The App relies on third-party services (including Apple, Google, RevenueCat, AI providers, analytics, and infrastructure providers). Your use may be subject to their terms, and we are not responsible for third-party services or content.

10. Disclaimers

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM AI-GENERATED OUTPUT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY SUGGESTION WILL LEAD TO ANY PARTICULAR OUTCOME.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WHOOPT AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR RELATIONSHIPS, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT EXCEED THE GREATER OF INR 5,000 (OR ITS EQUIVALENT) OR THE AMOUNTS YOU PAID US IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

12. Indemnification

You agree to indemnify and hold harmless Whoopt and its affiliates from any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of your User Content, your use of the Service, or your violation of these Terms or any law or third-party right.

13. Termination

You may stop using the App and delete your account at any time from Profile → Account. We may suspend or terminate your access at any time, with or without notice, if you violate these Terms or for any lawful reason. Sections that by their nature should survive termination will survive.

14. Governing Law and Dispute Resolution

These Terms are governed by the laws of India, without regard to conflict-of-law rules. Subject to applicable law, you agree that the courts of Coimbatore, India will have exclusive jurisdiction over any dispute arising from or relating to these Terms or the Service.

15. Changes to These Terms

We may update these Terms from time to time. We will revise the “Last updated” date and, for material changes, provide additional notice. Your continued use after the changes take effect constitutes acceptance.

16. Apple and Google App Store Terms

If you download the App from the Apple App Store, you acknowledge that these Terms are between you and Whoopt, not Apple, and that Apple is a third-party beneficiary entitled to enforce them. Apple is not responsible for the App or its content, maintenance, or support. Similar acknowledgments apply to Google Play.

17. Contact Us

Whoopt — operated by Balakrishnan P (India)
Support: support@whoopt.app
Technical: dev@whoopt.app